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Contact
Have a question, an idea, or something that isn't working the way it should? We'd love to hear from you - every message reaches a real person who works on Pinestack.
01 Email us
The best way to reach us is by email at support@pinestack.app. Whether it's a bug, a feature you'd like, or a question about your collection, write anytime - we read everything and reply as soon as we reasonably can.
02 What to include
If you're reporting a problem, a few details help us get to an answer faster:
- A short description of what happened, and what you expected instead.
- Your device and its operating-system version.
- The version of Pinestack you're running.
- The steps that lead to the issue, if you can reproduce it.
Please leave out any sensitive personal information - we never need it to help.
03 Privacy & terms
Your collection lives on your own device, and we keep what we collect to a minimum. For the full picture, see our Privacy Policy and Terms of Service.